CARE - Business Intelligence for Chiropractic and Allied Health Clinics

Your clinic software handles scheduling, billing, and charting. It was never built to run your business.

CARE is the business intelligence and operating system for chiropractic and allied health clinics.

C — Compliance
A — Analytics
R — Retention
E — Engagement
HIPAA & PIPEDA Compliant

The problem

You know patients are dropping off.
You just can’t see it coming.

Your practice management software does three things well — scheduling, billing, and charting. Everything else is a gap. It does not show you where patients are in their care journey. It does not flag who is at risk of dropping off before they go. It does not give you leading metrics or a system for proactive retention. It does not connect your billing to your bank account to give you a real picture of your financial health. You find out how you are doing from your accountant — months after the decisions have already been made.

No care journey visibility
You have no idea where your patients are in their journey — or when they are about to leave it.
No drop-off visibility
You find out a member left when they stop showing up.
No KPI clarity
We all track basic TOV, OVA, and PVA — but those numbers alone don’t tell you why they dropped last month or what to do about it.
No proactive retention system
Follow-up calls happen when someone remembers to make them.
No financial intelligence
Your bookkeeper sees your numbers before you do.

The solution

CARE gives you the intelligence layer your PMS was never built to provide.

C
C — Compliance
Patient care journey management

Whether your clinic uses structured care plans, acute visit sequences, or wellness-based scheduling, CARE tracks every patient’s journey and flags who is at risk before they drop off. Fully configurable to any visit structure your clinic uses.

A
A — Analytics
AI-powered KPI diagnostics

A visually engaging clinic health dashboard that surfaces what actually matters. Backed by a 45-KPI library, a check engine light system, and an AI diagnostic engine that tells you not just what is wrong — but exactly why, and what to do about it.

R
R — Retention
Proactive Care Call system

Robust leading metrics and a Care Call system — a proactive, scripted, trackable outreach sequence that tasks your team to reach members at the five highest-risk moments in their care journey.

E
E — Engagement
Patient mobile app

A patient mobile app with gamification, exercise tracking, patient stories, questionnaires, outcome assessments, and a Google review engine built in.


Dr. Surdeep Dhaliwal, Founder of CARE
Founder
Dr. Surdeep Dhaliwal  ·  DC

Built by a chiropractor who got tired of flying blind.

I’m Dr. Surdeep Dhaliwal. I run Leto Chiropractic in Victoria, BC — a Gonstead family wellness clinic with over 800 active members. For years I managed my practice with my beautiful wife, Dr. Kelsey Dhaliwal, the same way every clinic does: gut instinct, spreadsheets, quarterly accountant visits, and a hope that staff training alone would prevent patients from dropping off.

I had no way to see where people were in the care journeys I recommended. No way to know who was at risk before they left. No structured system for proactive outreach. No real-time view of my practice’s financial health. CARE is what I built to solve that — for my clinic first, and for every clinic that recognises the same problem.


Platform

Everything your clinic needs in one platform.

01

The Care Journey Funnel — a fully configurable visual timeline showing exactly where every patient is in their journey. Works with structured care plans, acute visit sequences, wellness schedules, or any model your clinic runs.

02

Visual Data & Analytics Dashboard — built with an AI KPI diagnostic engine providing 45+ metrics with check engine indicators and ranked action recommendations.

03

The Care Call retention system — proactive, scripted, and tracked across every member’s care journey.

04

The Business Intelligence layer — bank integration, Profit First tracking, hiring signals, and bookkeeping.

05

The patient mobile app — gamification, exercise tracking, streaks, and a built-in Google review engine.

06

Member intelligence CRM — every touchpoint, every visit, every signal in one place.

07

HIPAA and PIPEDA compliant architecture — designed for healthcare data from day one.

Be among the first clinics on CARE.

We are building CARE for a small cohort of founding clinics who want to shape the product before it reaches the broader market. If you run a chiropractic or allied health clinic and you recognise the problems on this page, we want to hear from you.

You’re on the list.

We’ll be in touch soon. Feel free to book a call below.

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Talk to us

Already interested and want to talk more?

Book a call directly with our Head of Clinic Partnerships. He’s a chiropractor — the conversation will feel like talking to a colleague who genuinely understands your practice.

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The business intelligence and operating system for chiropractic and allied health clinics.

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